Terms of Use

Who Can Bid

• You must be 18 or older — and at least the age of majority where you live, which is 19 in some provinces — to create an account, bid, or sell. A bid is a binding commitment to buy, and that isn't something a minor can enter into. Browsing is open to everyone.
• You need an account with a verified email address to bid or create listings.

Bid Commitment

A bid is a commitment to buy. If you're the highest bidder when the auction closes, you've bought the item and must pay for it.

Bid Increments and Hidden Bids

Every item starts at $0 and each bid must beat the current price by at least $1.99. A winning ordinary bid pays its own amount. A bid at least 1.5 times the current price is a hidden bid: its amount isn't shown, and if it wins it pays the next highest bid plus $1.99, never more than the hidden amount. Raising your own bid while you're already the highest bidder follows the same rule: it's a hidden bid only at 1.5 times the current price or more, otherwise its amount becomes the current price.

Soft Close

Bids placed in the last minute extend the auction by 2 minutes ("soft close"), so an auction ends only when bidding actually stops. That includes raising your own bid while you're already the highest bidder.

Bid Retractions and Corrections

Bids cannot be retracted. Don't bid to test. The one exception is an obvious typing error — a bid with a misplaced decimal or an extra digit. Email us before the auction's last 48 hours and we'll correct it. Changing your mind, or not having read the listing, is not a typing error, and nothing can be corrected after an auction closes.

Multiple Wins

If you win more than one item, you owe us for all of them. You can't pay for some and walk away from the rest. Everything you win in a day is on one invoice.

Auction Results

Invoices are issued once a day, after that day's auctions (Eastern time) have all closed, and no later than 3 a.m. Eastern the next morning. Each winning bidder gets one invoice for everything they won that day; an auction still running at 3 a.m. is invoiced the following night. Losing bidders never owe anything.

How You'll Know If You're Winning or Losing

Payment Deadline and Method

• Invoices are due within 7 days of the date they're issued.
• All payment happens in person at pickup (Unit 5, 250 Cochrane Drive, Markham, ON L3R 8E5, hours: Mon-Fri 10am-5pm) by Interac e-Transfer, cash, or credit card (Visa, Mastercard, Amex or UnionPay) on our payment terminal. We never ask for card details online.

Non-Payment

An invoice not paid within 7 days is overdue: a one-time late fee of 10% of the invoice total is added — once, not per day — and we email you the new total. If it's still unpaid 21 days after the due date, the invoice is cancelled and so is your order: you owe nothing on it, late fee included, and the item may be sold to someone else. We may also suspend your account from bidding on future auctions.

Sales Tax (HST)

13% Ontario HST is added to every invoice, except for items that are exempt under Canadian tax law — such as investment-grade gold or silver bullion (not jewelry). An exempt item says so on its listing, and no HST is charged on it or on its buyer's premium; anything else on the same invoice is taxed as usual. Pickup happens in Ontario, so Ontario tax applies wherever you live. Bid amounts shown during an auction are always pre-tax.

Buyer's Premium

Currency

Every amount on this site is in Canadian dollars (CAD).

Referral Waivers

If you sign up through a signed-in member's referral link, you get one win with no buyer's premium; the member who referred you gets one when you pay your first invoice. The referring member earns nothing for a sign-up alone, for bids, or for a win that isn't paid. A waiver applies automatically to your next winning bid of $200.00 or less (a larger win leaves it for later) and sets that item's premium to $0; tax is then charged on its winning bid alone. You can't refer yourself, the referring account must have a verified email and not be suspended, and at most 5 sign-ups per referrer count in any 90 days. A waiver isn't cash and can't be exchanged, sold, or transferred to another account. We can change or end the referral program at any time; ending it doesn't cancel a waiver on an invoice already issued.

No Other Fees

We don't charge bidding fees, account fees, storage fees, or payment-handling fees, and paying by card costs the same as cash. The only charges beyond your invoice are the late fee on an overdue one (§2) and shipping, if you arrange it for an item that offers it (§6).

Condition Ratings

Condition words like "good" or "fair" are our opinion, not a grading standard or a guarantee.

Included Accessories

Don't assume features, functions, parts, cables, or accessories that aren't pictured or described. If it isn't listed, assume it isn't included.

Testing

"Powered on" means the item turned on when we plugged it in. It does not mean every function was tested.

No Warranty of Authenticity

We make no warranty as to authenticity, authorship, origin, age, provenance, or completeness. Appraisals or certificates included with an item state a replacement value for insurance — that is not a market price and not our valuation.

Questions Before You Bid

Ask us before you bid if something matters to you. Questions are free; bids are binding.

Inspection at Pickup

Inspect your item at pickup before paying — once you pay and take the item, the sale is final and there are no returns or refunds. If an item is materially different from its description, raise it at pickup before paying.

Pickup, and Shipping Where Offered

Items are collected in person during posted pickup hours (Mon-Fri 10am-5pm) at Unit 5, 250 Cochrane Drive, Markham, ON L3R 8E5, unless shipping has been arranged.

Shipping depends on the item and is at the seller's discretion, so it isn't available for every item — an item can be shipped only if its listing says so. If you'd like a shipped item sent to you, contact us after you win. We'll tell you the shipping cost and how to pay before anything is sent; shipping is charged separately from your invoice. If no shipping is arranged, the item must be picked up.

Holding Period and Abandoned Items

• We hold items for 30 days after the auction closes. Items not collected in that window may be treated as abandoned and resold or disposed of, and you still owe the invoice.
• Note that these are two separate clocks: your invoice is due within 7 days, and because payment happens at pickup, collecting your item within 7 days is how you pay it on time. The longer 30-day window is how long we'll physically keep the item before giving up on it — it is not an extension of the payment deadline.
• If you can't make the window, contact us — we're reasonable.

Identification

We release items to the winning bidder, who should bring photo ID and their invoice number.

Someone Else Collecting for You

If someone else is collecting for you, email us in advance from the address on your account with their name.

Legal Compliance

Once an item is yours, knowing and following the law about it is your responsibility, not ours — that includes how it may be transported, stored, used, modified, resold, or possessed where you live. Some goods are legal to own but regulated in ways we can't anticipate for every buyer.

Release of Claims

You agree not to hold us, our staff, or our sellers responsible for losses or claims arising from an item after you take possession of it. This doesn't limit any rights you have under Ontario or Canadian consumer law, or apply to something we got wrong before the sale.

Accurate Descriptions

Listings must describe items truthfully, including defects.

Prohibited Items

Prohibited: illegal items, counterfeits, recalled goods, weapons, and anything you don't have the right to sell. We may remove listings, cancel auctions, or suspend accounts that break these rules.

Cancelled or Withdrawn Listings

We may also pull a listing and cancel its bids if the item was listed in error, described wrongly, priced wrongly, or turns out to be recalled or unsellable — including after the auction closes. If that happens you owe nothing, any payment is refunded in full, and we'll tell you why.

Accurate Information

The information you register with must be true, current, and complete, and you must keep it that way. We may close an account registered with false details and cancel its bids.

One Account per Person

Don't register more than one account, and don't bid against yourself from another account or have someone in your household do it for you.

Account Security

You're responsible for what happens under your account. Keep your password to yourself.

Identity Verification

For a new account's first wins, we may ask you to confirm your identity before releasing items or before you bid further — usually a piece of photo ID by email. This is how we keep the site clear of bidders who never intend to pay.

Suspension and Termination

We can suspend accounts for non-payment, shill bidding, abusive behaviour, or other misuse — suspended users can still browse and settle existing invoices. We may also decline to open an account or accept a bid, though we won't do it for any reason prohibited by human rights law.

If we find out an account holder is under the age required above, we'll close the account and cancel any bids it has open. What we do with the personal information on it is covered in the Privacy Policy.

How We Contact You

We only contact you about an auction you won. We never offer an item to a bidder who lost — a message saying you can still buy something you didn't win isn't from us.

Recognizing Scams

• Every real invoice appears in your account on this site. If it's not there when you sign in, it isn't from us.
• We only email the address on your account, and only from an @247bidders.com address.
• We never ask for payment outside the invoice, never ask for card or banking details, and never ask you to e-Transfer before pickup — unless you asked us to ship an item, and then only for the cost we quoted you.

Reporting Fraud

Anything else claiming to be us is fraud — please forward it to info@247bidders.com.

Our Records Decide

A bid counts only once our system has recorded it, and the time our server records is the bid's time — not when you pressed the button. The listing page and My Bids show whether a bid went through.

Problems During an Auction

If an outage or error on our side affects an auction — for example, it stops people from bidding near the end, or shows the wrong price or end time — we may extend the auction, cancel it, or relist the item. If we cancel an auction, nobody owes anything for it.

Bidding Late Is at Your Own Risk

We're not responsible for a bid you couldn't place or a notice you didn't receive because of a technical problem, especially one on your side, such as your device or connection. The soft close gives late bids time to be answered, but don't rely on the last few seconds. This doesn't limit any rights you have under Ontario or Canadian consumer law.